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 To apply for one or more of these openings, click the link (APPLY NOW) to attach your resume and cover letter, as an MS Word document. NO PHONE CALLS PLEASE.
SHELTER SERVICES MANAGER – Open Arms Men’s Shelter
JOB DESCRIPTION:
The Shelter Services Manager, under the supervision of the Director of Shelters & Homeless Outreach Services, is responsible for the successful management and operation of the homeless shelter; maintains daily operational functions of The Shelter; assign shift duties and tasks; coordinates crisis intervention and emergency responses for residential staff; attain familiarity and proficiency in all duties and responsibilities related to the residential department; and all other duties as outlined in the job description. Reports directly to the Director of Shelters & Homeless Outreach Services.
REQUIREMENTS:
- Bachelor degree in social welfare, counseling, hospitality, or related field strongly preferred. Associates degree with at least five years’ experience in providing direct care services in a homeless environment may be accepted in lieu of Bachelor’s degree. Must have at least two years of proven experience supervising paid staff.
- Experience working with mental health related issues, substance abuse, domestic violence, and HIV/AIDS related issues; experience working with persons experiencing homelessness; experience managing a 24/7 human services program (e.g. Homeless Shelter, Domestic Violence Shelter, or Residential Treatment Program) preferred.
SKILLS AND TECHNICAL COMPETENCIES:
- Demonstrated understanding of the social and interpersonal dynamics of poverty and homelessness.
- Knowledge of community resources in Westchester County.
- Ability to maintain a flexible work schedule and to work evening, weekend, and overnight shifts as needed. The position requires on call duties and responsibilities consistent with a shelter environment operating 24/7.
- Ability to manage multiple projects with demanding and competing deadlines, superior organizational skills, and the ability to maintain a quality work place in a diverse, fast paced, and changing environment. Ability to work independently, as necessary.
- Ability to assess emergency situations and respond effectively.
- Ability to exercise appropriate authority when needed. Sound judgment. Ability to uphold program and personnel policies and procedures.
- Excellent written and verbal skills.
- Demonstrated proficiency in using Microsoft Outlook, Word, Excel, and other applications, as well as experienced using and entering data into a client/CRM database.
- Valid DMV report. Position subject to background check and fingerprinting
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